Training & Development

In order to maintain a competitive edge in the marketplace, your company must invest in the training and development of your employees. Human Resources Development (HRD) focuses on both training employees for their current jobs and developing skills for their future roles and responsibilities. HRD activities include: training for managers, supervisors, and teams; tuition reimbursement programs; customer service training; performance management; harassment prevention training; career coaching.

Leadership & Managerial Development

We custom design and implement leadership & managerial development interventions as per client’s specification as well as facilitate development of universal leadership and managerial competencies at all levels in an organization. We bring relevant tools and measures to assess leadership and managerial effectiveness as well as sharpen and enhance leadership & managerial competencies that impact business outcomes in client organizations.

Customer Service Effectiveness

We bring customer acquisition and customer service strategy alive and implement strategy effectively by equipping workforce to have the skills and know-how to interact with your customers, ensure that client’s workforce have the right skills for creating the desired “customer experience” and meeting customer’s needs.

Custom Designed Training

We custom design training programs as per client’s unique requirements that meet specific skill and performance gap in client organizations; ensure that our custom designed training meets participants’ learning needs as well as client’s performance objectives, there by deliver desired business outcomes.